MELBOURNE STAGE 4 LOCKDOWN

ANPROS appreciates your concerns regarding the possible delay in receiving your goods.  Please be assured we are doing our best to dispatch orders as quickly as possible.   

We deliver orders up to 20kg via Australia Post or courier at our discretion. We send most orders via Australia Post, and use the current postage rates outlined on the Australia Post website (see http://auspost.com.au/parcels-mail/pricing-and-postage-guides.html) plus a small amount to cover packaging costs. Prior to checkout you have the opportunity to get a shipping quote.

Local businesses and individuals can elect to collect their purchases from 8.30am – 2.00pm. Due to the cost of creating a tax invoice pickups need to be over $20.

Orders to be collected same day, should be phoned or emailed by 12.00 noon  prior to collection by 2.00pm

Goods to be collected outside business hours can be collected at a designated place outside the warehouse by arrangement.

As some goods cannot be sent via Australia Post, please provide a shipping address so that we may utilise the services of a courier company. Couriers cannot deliver to PO Boxes.

If delivery is required for Dangerous Goods, we will provide you with a cost for delivery prior to processing your order. You will need to call or email us to organise this.  Please advise contact details including name, phone number, delivery address (noting whether this address is residential or business), email address and goods required.  

Currently ordering is available to customers in Australia. For Orders to other locations, or for weights over 20kg, please contact us to organise a shipping quote for your order. 

Wine Sample Testing

All samples are sent at the cost of the requesting person. Wine Samples MUST be labelled clearly with:

• Name of Winery
• Winery Address
• Contact Person
• Preferred Method of Reporting Results (email address (preferred) or fax number)

Wine Samples should be labelled with the above information to and be delivered to ANPROS via either:

1. Australia Post delivery address:
   Anpros Pty Ltd
   PO Box 245
   Bayswater VIC 3153
   
   
2. Courier
   
   
3. Delivered personally from 8:30am - 2:00pm